User support
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If you face any problems with Sésame application, you can contact our user support:
- If you can connect to Janus, by using the support portal,
- If you can not connect to Janus, by completing this form,
- Or by phone: (+33) 5 62 24 25 31 (from Monday to Friday, from 8:30 am to 12:00 pm and from 2:00 pm to 5:30 pm, except French public holidays)
- If you can connect to Janus, by using the support portal,
- If you can not connect to Janus, by completing this form,
- Or by phone: (+33) 5 62 24 25 31 (from Monday to Friday, from 8:30 am to 12:00 pm and from 2:00 pm to 5:30 pm, except French public holidays)