Forgotten password? Account ID
If you want to use a reset code provided by your administrator, please click here.
Forgotten password? Help
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If you forgot your password, the reset procedure allows you to set a new password. This procedure is carried out in 2 steps:
Step 1: Sending the request
Step 2: Entering the Password
Issues and Solutions
Step 1: Sending the request
- Choose your status (CNRS or external) and enter the ID account for which you want to reset password. You must also check the security box 'I am not a robot’.
- We send you an email with a link that allows you to enter a new password, for a limited period of time.
Step 2: Entering the Password
- Click on the link contained in the email, or copy it into the address bar of your browser. We will draw your attention to the fact that you must use the same browser that was used for the request!
- Then enter a new password that is compatible with the stated rules.
- When you submit your new password, the link becomes invalid and cannot be reused. Your new password is active.
- We will never ask you for your current password. In any case, never share your password with anyone.
- Your password is written in an unreadable form in the CNRS reference documents, it is in no way kept in clear and cannot be returned: only you are aware of it!
Issues and Solutions
- You do not receive an email? Check that the account ID for which the request is made corresponds to your email address.
- For any other issue: Contact our user support to check your personal informations.